FAQ
As a company child care center "L'Isles aux Enfants" gives priority to the children of Philip Morris employees and its affiliates companies. When availability permits, families external to Philip Morris can also register through the cantonal waiting list.
Priority is given to families where at least one of the parents works within a PM entity, based on the employee's status, on the parents' family and professional situation, as well as the date on which the pre-registration form is received. For more information, please refer to the regulation.
The registration process is free of charge.
A minimal weekly attendance of two half days (20%) is required.
L'Isles aux Enfants child care center is open from Monday to Friday, from 6:30am to 7pm.
We kindly ask parents to arrive at least 15 minutes before the center's closing time so that the educational team can provide a full report of the day.
Possible attendance options:
Arrivals and departures may occur during these timeframes, according to the group's organization.
L'Isles aux Enfants child care center welcomes children from 4 months old until the official school entry age (4 or 5 years old, depending on the month of birth).
The child care center's daily capacity is of 122 places:
The child care center is closed during the official bank holidays of the canton of Neuchâtel as well as Philip Morris' company holidays.
For families external to Philip Morris, the child care center is also closed four weeks per year: the last week of July, the first week of August and two weeks during holiday season.
French is the main language. Parents can also communicate with the educational teams in English.
Integration is a period of 5 to 10 days, during which both the child and the parents progressively familiarize with the childcare environment. Its duration may vary according to the child's age and needs.
For more information, please visit the Pedagogy page.
No fee reduction is applicable during this period, because the 1st day of integration corresponds to the 1st day of the contract.
Families who live in the canton, benefit from a subsidy, calculated on the basis of their income. The maximum rate is CHF 85.-/day.
There is no subsidy for families living outside the canton. The rate is CHF 115.-/day.
If several children from the same family attend a subsidized childcare facility in the canton of Neuchâtel, the rate is reduced:
For reasons of health standards, no food brought in from outside will be served at the child care center.
Religious and cultural preferences are respected and alternative foods are offered whenever possible. In case of allergies, a medical certificate is required.
It is strongly recommended to vaccinate a child spending time in collective childcare facilities.
A room is available for families.
A lactation room is available.